Who writes the rules here
There is no equivalent of a health authority for business setup consultants. Instead three regimes stack on top of each other, and all three bind an agency as well as its client.
Federal Decree-Law No. 55 of 2023 on media regulation, with its executive regulation under Cabinet Resolution No. 68 of 2024 and a penalties schedule under Cabinet Resolution No. 42 of 2025, is in force. The UAE Media Council, which now presents itself as the National Media Authority, runs it, and advertisements have to avoid misleading or false claims, exaggerations, assertions of exclusivity and disparagement of competitors. The government summary is at https://u.ae/en/media/media-in-the-uae/media-regulation.
This is a live regulator rather than a dormant one. In September 2025 the Media Council started legal action against a social media advertiser whose advertisement contained unsubstantiated claims and misleading information in breach of professional media standards (The National, 11 September 2025). The practical lesson for a setup firm is that the risk sits in the claim, not in the channel.
Rule one: the advertiser permit
Since 1 February 2026 an advertiser permit from the UAE Media Council has been mandatory for all advertisers operating in the UAE, covering paid and unpaid promotion across social media, websites, blogs, print and sponsored content. The scope names marketing agencies, public relations firms and in house marketing teams, so it binds us as much as it binds you. It is free for citizens and residents for the first three years, then renews annually, and it sits on top of an electronic media licence rather than replacing it. Reported at https://gulfnews.com/uae/new-uae-law-advertiser-permit-now-mandatory-for-influencers-and-creators-for-social-media-1.500427938, 1 February 2026.
What it means in practice: whoever publishes promotional content about your firm needs to be covered, including a freelancer posting on your behalf. It does not restrict what a factual service page may say.
Rule two: no incorrect data in a service description
Federal Law No. 15 of 2020, the Consumer Protection Law, defines an advertiser to include a person authorised by the supplier, which is any agency working for you. Article 17 prohibits the advertiser from describing a service in a manner that contains incorrect data. Article 8 requires prices to be clearly placed and price advertising not to be misleading. The law text is at https://www.moet.gov.ae/documents/20121/0/Law_15_2020_pdf.pdf, issued 10 November 2020.
This is the rule that decides how a fees page is written. A licence figure that only applies to one activity, in one free zone, in one year, has to say so. A package price that excludes visas has to say that too. Penalties under Article 29 run to two years and AED 10,000 to 2,000,000, so the caveat is cheap by comparison.
Rule three: promotions need a permit first
Article 18 of the same law prohibits a supplier from promoting goods or services, or making general price discounts or advertising them in any way, except after obtaining a prior licence from the competent authority. In Dubai that authority is the Department of Economy and Tourism. A free licence this month hook needs the permit before it goes live, and the discount has to be real against a genuine earlier price.
Article 26 adds that data, advertisements and contracts related to the consumer shall be made in Arabic, with other languages permitted in addition. Article 30 penalties for Article 18 and Article 26 breaches run to six months and AED 3,000 to 200,000, doubled on repeat.
What each rule changes on your website
The rules land in four places, and the fixes are small.
Service pages
Drop the superlatives. Number one, the best and unmatched are exactly the assertions of exclusivity the media regulations name. Replace them with facts: years in the UAE, licence routes filed, languages spoken, turnaround you will stand behind.
FAQ blocks
Every number gets a source and a date. Government fees change and a stale figure is incorrect data, not a typo.
Listings
The description on Google Business Profile and Trustpilot is an advertisement too. Keep it factual and keep it identical to the site.
Review replies
A reply is published content. Thank people, correct facts, never claim a result you cannot show, and never offer a discount in the reply without the permit behind it.
Why the compliant version is the version AI cites
This is the part that surprises people. The copy the rules push you towards is the copy a model can actually use. A model cannot verify that you are the best. It can verify that you file in five named free zones, that a professional licence costs a stated range, and that your reviews say the licence came through.
Adjectives are unquotable. Facts are quotable. That is why compliance and AI visibility pull in the same direction here, and why we treat the ban on superlatives as an advantage rather than a constraint.
This is what we write to, not legal advice. Rules change and they change quickly, so check the current rules with your regulator.